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Retail Store Manager

N.Y. STAFF
New York Full Time

Job description

About the Job
· Responsible for day to day operations


· Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews


· Hold team accountable for production and quality


· Coordinate sales promos and merchandising


· Fully knowledgeable on all retail systems and procedures


· Conduct ongoing recruiting and hiring of retail store team members


· Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction


· Manage staffing levels and create schedules that support customer service and daily operations within budget


· Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines


· Deliver consistently balanced results, drives for financial performance both "top & bottom line"


· Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals


· Maintain cash control and reviews all sales discrepancies


· Monitor inventory in/out on a daily basis


· Compute weekly sales reports for management

Job requirements

Retail Store Manager Requirements:


· Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products


· Must have prior sales experience, preferably in wireless


· Experience in an environment requiring multi-tasking


· Experience in improving customer service, teaching customers about products, improving


· inventory system efficiency, and/or improving processes is essential


· Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality


· Successful Managers should be innovative self-starters with the ability to see the big picture while not losing touch with day-to-day operations


· A strong work ethic, enthusiastic personality, self-confidence and intelligence
Must be able to pass background check

Information

  • N.Y. STAFF
  • New York
  • Category: Sales
  • Career level: ---
  • Job type: Full Time