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Monitoring Representative / Customer Service Rep

RH Recruitment
Ohio Full Time

Job description

Essential functions of the Monitoring Rep will include:

Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately.
Answers the multi-line telephone system
Ensures confidentiality of customer information at all times
Shift work with varying days off, works holidays and weekends

Job requirements

Job Requirements:

High School Diploma required. Some college Preferred.
1-3 years’ work experience
Ability to type 35 + words a minute
Must be able to work every weekend
Must be able to prioritize and multi task
Must be able to follow written and verbal instructions
Ability to perform duties with a high degree of urgency and accuracy
Good interpersonal communication and organizational skills
A positive attitude of teamwork and continuous improvement
Candidates must complete a pre-hire assessment

Job location

Uniontown, OH

Information

  • RH Recruitment
  • Ohio
  • Category: Service, Social Service
  • Career level: ---
  • Salary: $12.50/ hour
  • Job type: Full Time