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Customer Service II

RH Recruitment
Illinois Full Time

Job description

Available opening for Customer Service and Order Support position for a multi-Division Contact Center requiring direct customer facing interactions, via phone calls, emails and chats.

Job requirements

This position requires:

Strong analytical, verbal, and written communication skills for order placement, management and customer inquiries, problem-solving.
Process multi-faceted customer requests, complaints and inquiries to resolution
Ability to work as an individual contributor as well as in a Team environment
Predictable and reliable attendance as required
Microsoft software suite and keyboarding skills.
SAP/ERP system software experience is a plus.
Quality System policies and procedures adherence.
A 4-year education BS/BA degree.

Additional info

Note: Sitting at a desk for >80% of an 8 Hr. shift, while working on the phone or at a computer is required.

Job location

Lake Forest, IL

Information

  • RH Recruitment
  • Illinois
  • Category: Service
  • Career level: ---
  • Job type: Full Time