Operation Associate / Data Entry Clerk

Job description

The primary role of the Operations Associate is to:
• Process forms and receipts utilizing accounting systems and proprietary database
• Use manual data entry process and ensure the accuracy of information is being submitted
• Process CRM cases as assigned
• Create cases in the CRM System
• Perform testing in the accounting system to ensure validity for the date range and dollar amount submitted
• Generate reports in the accounting system and submit payment processing information
• Other duties as assigned

Job requirements

Qualifications:
• Moderate experience with Microsoft Office 365 toolset, specifically Excel, Word, Outlook
• Ability to navigate between multiple applications
• Good listening and communication skills
• Attention to detail
• Excellent communication skills; verbal and written
• Ability to meet or exceed productivity and quality expectations
• Ability to adapt to change in processes, systems, etc.

Job location

Phoenix