Responsibilities:
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Requirements:
Minimum of 3 years’ Commercial Debt Collections
Intermediate Word and Excel experience
Ability to work Monday-Friday from 8am-5pm
The ideal candidate will be self-motivated, have strong negotiation skills, excellent phone and customer service skills
Must have a High School Diploma or GED
Dallas, TX
