Senior Desktop Engineer III
IMMEDIATE NEED for a Senior Desktop Engineer III to join a great organization at their Highland, CA location regarding a full time Direct Hire opportunity.
Responsibilities:
Assist in the architecture, implementation and maintenance of the organization’s desktop infrastructure environments including image creation, installation, upgrades, high level troubleshooting, patching, and software deployment.Develop and document architectural design for endpoint hardware (both physical and virtual) as well as operating systems configurations and management capabilities.Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline.Conduct Windows Readiness and Compatibility Assessment of hardware, software, and infrastructure environment.Support application packaging, deployments, documentation, and release control in an Enterprise environment.Write documentation, installation procedures, checklists , troubleshooting tips and topology diagrams.Develop Windows Base Images, crafting the operating system and GPO settings so that they integrate with all enterprise hardware and software and meet customer requirements.Create and maintain custom task sequences and other custom code for image management.Provide desktop management automation through scripting to deliver consistent and predictable services.Work within the change management process to coordinate the release of new software packages.Open and follow-up on critical incidents with the hardware vendors in the event of a problem relating to a supported hardware platform.Conduct QA testing of images before they are pushed to production.Provide 3rd level support to the Help Desk and field support teams via the resolution of escalated application, operating system, deployment, and hardware issues.Participate in multiple projects in a fast-paced environment.Develop processes to increase efficiency and automate regular maintenance of support actions.Deploy software for service packs or emergency security patches.
Qualifications:
Bachelor’s Degree (in Computer Science or related field) or equivalent.Minimum of six (6) years of related experience, including at least 5 years specializing in Windows desktop, and Microsoft technologies.Minimum of five (5) years of experience with OS imaging, maintenance, and deployment.Equivalent combination of education and experience mayExperience with Virtual Desktop Infrastructure.Knowledge of Active Directory Forest/Domain design/deployment.Extensive understanding of networking (LAN, WAN, VPN), DNS & DHCP, ADFS and PKI and protocols (TCP/IP).Experience in working with formal, enterprise-grade Patch Management and Change Control Systems.Strong experience with systems analysis and functional design.Ability to create a positive and professional business relationship with internal and external clients as well as third-party service/product providers.Ability to research and recommend innovative, and where possible automated approaches for system administration tasks.Ability to contribute to and maintain system standards.Familiar with endpoint encryption solutions like Bitlocker.Ability to support other mobile devices like smartphones and tablets.Knowledge of O365, Azure AD, and other cloud technologies.A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.MCSE CertificationMicrosoft System Center Configuration Manager (SCCM)Microsoft Certified Professional (MCP)COMPTIA A+HDI-Desktop Support Technician
Please send your resume to Dave Lim, Senior Technical Recruiter for immediate consideration. Let us help you secure an interview!
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