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Customer Service Representative

C Factory Group
Florida Full Time

Job description

Typical Job Duties:
* Respond to customer inquiries via phone and email
* Research customer issues and assist customers from start to completion of order
* Ensure documentation is detailed and accurate in the computer
* Enter orders
* Follow up with shipment details
* Coordinating appointments
* Enter credit card and other payment data into system account

Job requirements


Requirements:
* Must have 2+ years of experience in a customer service/administrative role in an office environment (not retail) with verifiable references
* Excellent organizational and prioritization skills with the ability to adapt quickly and effectively to shifting priorities
* Work independently and be able to display good judgment and problem solving skills
* Strong commitment to providing exceptional customer service
* Microsoft Word and Excel proficiency and fast and accurate typing skills
* High School diploma
*Background check and drug screen will be required prior to placement

Job location

West Palm Beach, FL

Information

  • C Factory Group
  • Florida
  • Category: Service
  • Career level: ---
  • Job type: Full Time